File this under “stories that will make you smile.” FirstBank, Colorado’s second largest bank and one of the nation’s largest privately held banks, recently undertook a mission to surprise and celebrate a pair of longtime customers at their Longmont location. The customers, Don and Lois, were invited into the branch on their 70th wedding anniversary, and when they arrived, it was to fanfare they couldn’t have imagined.
The bank staff, many of whom have become like family to Don and Lois over the 40 years they’ve been customers, greeted the couple at the door to wish them a happy anniversary and kick-off the festivities. A framed wedding portrait and a gift box loaded with everything from travel mugs to local honey awaited the lovebirds.
But the celebration didn’t stop there. A stretch limo, complete with Don and Lois’ friends and family, whisked the happy couple off for an unforgettable dinner at the Boulder Cork restaurant. “Can you believe this?” Don asked his wife. “No, I’m dreaming,” Lois responded.
Don and Lois’ special night was one of many Good Customer surprises planned by the bank. FirstBank says the campaign is all about celebrating some of the exceptional people they are proud to call customers.
Check out the video to see more of the 70th-anniversary surprise: